Orders, Shipping and Returns

Orders

Yes-We are still process and shipping orders. There are presently no noted delays with our shipping partners at this point. thanks for supporting USA throughout this point.

Products ship among 1-5 business days from your order date. throughout Major Sales and Promotions, orders could take up to seven business days for orders to method. process times for wigs will take up to twenty five business days. throughout major holidays, process times for wigs will take up thirty five business days. Orders aren't processed on weekends and/or major holidays.

Order process begins as shortly as associate degree order is submitted. As a result, order modifications aren't permissible when associate degree order is submitted. This includes changes to product, cargo ways, addresses, cancellations, etc.

Expenses related to delayed or incorrect orders-KUP Extensions isn't to blame for your hair appointment cancellation fees assessed by your Hair Stylist/Salon. we have a tendency to raise that you just receive and make sure all things purchased before confirming any and every one hair appointments. pleasant-tasting Extensions is additionally not to blame for the installation of the merchandise purchased on our web site and stores.

Payment Terms
Terms of payment are invariably 100% direct. we have a tendency to settle for most major credit cards. As shortly as you place associate degree order on-line, your mastercard are charged. mastercard fraud and stealing of our merchandise are result in prosecution to the fullest extent of the law.

KUP Hair Extensions reserves the proper to request further payment associate degreed shipping verification when an order is submitted.

All International orders should be paid victimisation the PayPal investigate choice. International orders while not PayPal marketer Protection are mechanically canceled. thanks for your understanding.

Shipping

Yes-We square measure still process and shipping orders. There square measure presently no well-known delays with our shipping partners at this point. many thanks for supporting North American country throughout this point.

All orders among the North American country square measure shipped via FEDEX with receipt confirmation and insurance. It takes or so 2- 5 business days for orders to be delivered when the order interval frame. Packages shipped to a PO BOX are going to be shipped via United States Postal Service solely. nightlong choice to a PO BOX takes up to a pair of business days for delivery. nightlong shipments that depart from our facility on a weekday can arrive the subsequent weekday (not Saturday). Orders would be shipped once payment is confirmed and cleared.

International orders usually take up to10 business days for delivery and square measure shipped via FedEx. International shipping prices on this web site doesn't cowl tariffs charges by your home country. Please place this into thought before you submit AN order on this web site KUP Hair Extensions reserves the correct to alter the delivery methodology specific on this web site to a comparable methodology. Shipping charges could also be a lot of or but the particular rate charged by the carrier. All shipping prices should be paid fully at the time of the order.

Undeliverable/Lost/Return to Sender Packages

If your package doesn't with success deliver and is distributed back to KUP Hair Extensions, it's usually thanks to scant address data. Your package are going to be came and “Returned to Sender” are going to be declared on your following data. this may happen if:
The shipping address doesn't exist
The shipping address is misspelled by the client
The shipping address is missing data (i.e. apt/bldg/suite number)
The carrier is unable to securely deliver the package
The recipient has emotional
The recipient has refused the package

 

Returned to sender packages are going to be restocked ANd you may be issued store credit within the sort of an E-Gift Card minus the initial transportation charge. we have a tendency to square measure unable to switch or ship in these instances as all came shipments square measure processed by our Returns Department. Instead, please use the E-Gift Card to put a replacement order victimisation the corrected address. However, please note that we have a tendency to don't guarantee your things are going to be in-stock at the time of your reorder. we have a tendency to additionally don't guarantee that your item are going to be a similar value as your original order.

Note: we have a tendency to square measure unable to create changes to orders that square measure placed on our system. to make sure that your package is correctly delivered, check that that your address is entered properly and includes all relevant data. the employment of correct abbreviations, street numbers, building or lodging numbers, and route data (if applicable) square measure vital to making sure delivery. KUP Hair Extensions doesn't take responsibility for lost, misplaced, or incorrectly delivered shipments.

Returns

All sales ar FINAL and there are not any refunds allowed on any grounds

Order process begins as shortly as Associate in Nursing order is submitted. As a result, Order modifications don't seem to be allowable once Associate in Nursing order is submitted. This includes changes to product, refunds, cargo strategies, addresses, cancellations, etc.

Customers ar suggested to finish all come requests among seven days of receipt so as to qualify for a store credit. Any come request not received among the particular time-frame are going to be disqualified, the merchandise should be sent back within the original packaging condition(resell-able condition) because it was once shipped from U.S., that means it can't be combed, washed, brushed, cut, worn, coloured or altered in any way(Original ties should stay in tactfulness because it was received by the customer). Send your come item(s) together with your name, last name, phone variety, the explanation for the come and original receipt to:

KUP

9708 Amigo Ave, 10
NORTHRIDGE, CA 91324

For your protection, we propose that each one returns be sent back to U.S. through a traceable communicating carrier with signature. we tend to don't seem to be to blame for lost things in transit, All Sales ar Final on clearance and sale things. No returns are going to be accepted sale or clearance things. The client is to blame for all come freights during a product come dealings. Once received and determined to be in resealable type, a store credit would be issued. If the item was purchased throughout a promotion that has terminated, your new order won't qualify for the promotion in question. Once a store credit or Gift Card is issued, it's going to not be ransomed as money on any grounds.


NOTE: because of the fragile NATURE OF LACE merchandise (FULL LACE WIGS, LACE CLOSURES & LACE FRONTALS), cannot BE came back. changed OR REPLACED.

Replacements
We take nice pride in our product and it's 100 percent secured. Since natural hair is reactive to an easy wash and deep learning, product problems or considerations will typically simply be remedied by implementing an easy care programme. However, if you're feeling you've got received a product that's uncommon we would like to listen to from you. apprize a client Care Specialist via email (info@kuphairshop.com) among seven calendar days from the date you received your package. Note that mistreatment non -recommended merchandise , perming, coloring, lifting, rinsing, cutting, removing the hair from the pick or otherwise process the hair VOIDS the chance for a replacement, if it applies. If KUP Extensions verifies and agrees that the merchandise is flawed in any manner, KUP Extensions can then exchange or replace the item.
If KUP Extensions doesn't validate the merchandise defect issue, we'll come the item in question to the client at our expense (via priority mail) while not Associate in Nursing replacement of product. NOTE: because of the fragile NATURE OF LACE merchandise (FULL LACE WIGS, LACE CLOSURES & LACE FRONTALS), cannot BE came back. changed OR REPLACED.

Limitation of Liability
KUP Extensions, doesn't settle for liability on the far side the remedies set forth herein, together with any liability for merchandise not being accessible once purchase. KUP Natural Hair Extensions won't be chargeable for important , special, indirect or exemplary damages albeit suggested of the chance of such damages, or for any claim by any third party except as expressly provided herein. This limitation of liability applies each to merchandise and services. client agrees that for any liability associated with the acquisition of merchandise, KUP Hair Extensions isn't liable or to blame for any quantity of damages on top of the combination dollar quantity paid by client for the acquisition of merchandise beneath this agreement. client agrees that for any liability associated with the acquisition of services not bundled with merchandise beneath this agreement, KUP HAIR Extensions  isn't liable or to blame for any quantity of damages on top of the combination dollar quantity paid by client for the acquisition of services beneath this agreement.